How to unsubscribe from Shopify

How to Unsubscribe from Shopify: A Step-by-Step Guide

Unsubscribing from Shopify can seem like a daunting task, but it’s actually simple and straightforward. There are a few steps you need to take to successfully cancel your Shopify account and avoid any future charges.

First, log in to your Shopify account and navigate to the “Settings” section. From there, click on “Billing” and then “Cancel subscription”. Follow the prompts to confirm your cancellation. Keep in mind that you may need to provide a reason for canceling, but this is optional.

After you’ve canceled your subscription, you’ll need to make sure you’ve closed your Shopify store and paid any outstanding charges. Check your email for any final invoices or follow-up messages from Shopify. Once you’ve completed all necessary steps, your account will be officially closed and you’ll no longer be charged for any Shopify services.

Easy Steps to Unsubscribe From Shopify

If you have decided to discontinue your Shopify subscription, you can easily cancel it by following these straightforward steps:

  1. Log in to your Shopify account: Go to the Shopify website and log in using your credentials.

  2. Click on ‘Settings’: You will find this option on the bottom left corner of the screen after logging in.

  3. Select ‘Billing’: Under ‘Settings’, click on ‘Billing’ to view your subscription details.

  4. Pause your subscription: If you want to temporarily stop using Shopify, you can pause your subscription by clicking on the ‘Pause subscription’ button.

  5. Cancel your subscription: If you want to permanently cancel your subscription, click on the ‘Cancel subscription’ button, and follow the instructions on the screen.

  6. Confirm cancellation: Once you have followed all the steps, Shopify will ask you to confirm the cancellation. Be sure to read all the information carefully before confirming your decision.

  7. Contact customer support: If you have any issues with the cancellation process, you can contact Shopify customer support for assistance.

It’s that simple! Be sure to check any outstanding bills or fees before canceling your subscription. Once you cancel your subscription, you will lose access to your Shopify store, and any data and information associated with it. Therefore, make sure you have a backup of any necessary information before proceeding.

In conclusion, canceling your subscription on Shopify is an effortless process that can be done in a few clicks. By following the steps mentioned above, you can save time and avoid any additional charges.

Canceling Your Shopify Subscription

Canceling your Shopify subscription is a straightforward process. Here’s a step-by-step guide to help you cancel your Shopify subscription:

  1. Log in to your Shopify account using your credentials.
  2. Once you’re logged in, click on “Settings” in the bottom left corner of the dashboard.
  3. From the drop-down menu, select “Billing”.
  4. In the “Billing” section, you’ll find the option “Cancel Subscription” at the bottom of the page.
  5. Click on the “Cancel subscription” button, and follow the prompts provided.

It’s important to note that when you cancel your Shopify subscription, your online store becomes temporarily unavailable. However, you’ll still be able to access your account information, settings, and reports for a period of time.

Before you cancel your Shopify subscription, it’s essential to ensure that you’ve downloaded all of the necessary data you’ll need for business purposes. This data includes customer information, product details, and sales reports. You can export all of this data in a CSV file format from the relevant sections in your Shopify dashboard.

It’s worth mentioning that canceling your Shopify subscription won’t automatically cancel any third-party apps or services you’ve subscribed to unless you separately cancel those services. In case you experience any issues or require further assistance when canceling your Shopify subscription, Shopify’s support team is always available to help.

In conclusion, canceling your Shopify subscription is a simple and straightforward process that can be completed in a few minutes. Keep in mind the importance of downloading all the necessary data to avoid any disturbances to your business operations. Additionally, Shopify’s customer support team can guide you through the cancellation process and answer any questions you may have.

Downgrading From Shopify Plans

If you’re currently on a paid plan with Shopify and looking to downgrade, you can do so at any time. Here’s what you need to know:

1. Consider your options

Before downgrading, it’s important to consider all your options and choose the best plan for your business needs. Shopify has several different plans with varying features and price points, so make sure to review each plan and compare them to your current needs. You can view all the plans on the Shopify website.

2. Make sure you’re eligible to downgrade

In order to downgrade from your current plan, you need to meet certain eligibility requirements. For example, you can only downgrade to a plan with fewer features than your current plan, and you can only downgrade if you’ve paid for at least one month of your current plan.

3. Downgrade your plan

To downgrade your plan, go to your Shopify account and navigate to the “Account” section. From there, select “Billing” and then click “Change Plan”. Choose the plan you want to downgrade to, and follow the prompts to complete the process. Note that downgrading your plan may result in the loss of certain features and functionality.

4. Adjust your billing

Once you’ve downgraded your plan, your billing will automatically adjust to reflect the new plan. You’ll be charged the new amount on your next billing cycle.

5. Evaluate your results

After downgrading your plan, it’s important to evaluate your results and see if the new plan is meeting your business needs. If you find that you need more features or functionality, you can always upgrade your plan again.

Overall, downgrading from a Shopify plan is a simple process that can help save you money while still getting the features you need to run your online store. Just make sure to carefully review your options and choose the best plan for your business needs before making any changes.

To contact Shopify support and unsubscribe from the platform, you have a few options.

  1. The first way is to log in to your Shopify account and visit their support page. There, you can browse through their help articles or open a support ticket.

  2. Another way to contact Shopify support is through their live chat. If you go to the support page during business hours, you’ll see an option to chat with a representative. This can be a quick and easy way to get a response to your question.

  3. If you prefer to speak to someone over the phone, Shopify offers phone support as well. The number is 1-888-746-7439. Keep in mind that phone support may have longer wait times, so be prepared to hold or call back at a different time.

Regardless of which method you choose, be sure to have your Shopify account information ready so that the support team can quickly assist you with your request.

It’s important to note that while canceling your subscription will remove your access to Shopify’s e-commerce platform, it does not cancel any outstanding bills or remove your information from their system completely. If you have any outstanding balances or concerns about your personal information, you’ll need to reach out to Shopify support directly to resolve those issues.

In summary, to contact Shopify support, you can browse through their help articles, use their live chat, or reach them over the phone. Be prepared with your account information and note that canceling your subscription does not automatically cancel any outstanding bills or remove your personal information from their system.


In conclusion, unsubscribing from Shopify is a straightforward process that can be carried out in a few easy steps. Whether you’ve decided to move on to a different e-commerce platform or you’re no longer interested in using online selling as a channel, the process is simple and hassle-free.

To start the process, first, log in to your Shopify account. Next, navigate to the “Settings” tab and select “Billing.” From there, you can cancel your Shopify subscription. Your store will remain open, but if you have any open charges, you’ll need to settle them before you’re able to close your account completely.

If you’re still in the trial period, you can cancel your subscription before the end of the trial period to prevent any charges. After you’ve completed the cancellation process, Shopify will send you an email confirming your unsubscribe request.

It’s worth noting that you will lose access to any information or data associated with your Shopify account, including customer data, orders, and analytics, after you’ve unsubscribed. Hence, it’s essential to back up or export any data that you may need in the future before canceling your subscription.

In summary, Shopify intends to provide you with an outstanding e-commerce platform service. However, if you find it necessary to unsubscribe, the process is straightforward and effortless. Follow the steps outlined in this article, and you’ll have no trouble canceling your Shopify subscription.

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