Possible Causes When stores message us to say that Fontio is not working there are always the same four possible causes that we troubleshoot. At its core the issue will be actually caused by Shopify itself, but we can still solve what went wrong on the Fontio side. Whilst we are experienced in solving these […]
How to Delete Fontio in Shopify
Step 1: Go to Settings, then go to Apps Log in your store with the store owner’s account, then go to the Settings field in the bottom right. In Settings, visit Apps. Step 2: Find App & Delete A list of the apps installed to your store is on display. Find the app you want to remove, then […]
Troubleshooting custom tags & classes
Step 1: Go to Settings, then Apps, then Fontio Log in your store with the store owner’s account, then go to the Settings field in the bottom right. In Settings, visit Apps then click on Fontio Step 2: Select which tags/classes you want to chan To set up your first Font, click Select Tag Type, select your […]
How to use custom classes on Fontio
Step 1: Go to Settings, then Apps, then Fontio Log in your store with the store owner’s account, then go to the Settings field in the bottom right. In Settings, visit Apps then click on Fontio Step 2: Select which tags/classes you want to change To set up your fonts on a custom tag, upgrade to premium […]
How to reset fonts on Fontio
https://youtu.be/Og6WiH4DmY8 If you have gotten yourself confused or frustrated with all the different nuanced font settings, or if you are rebranding your store and want to start a new – we have made it super easy to reset all your Fontio settings. Step 1: Go to settings Firstly, click on Settings in the menu bar […]
How to upload custom fonts on Fontio
Step 1: Upgrade to the Premium Tier To use custom fonts you need to have Fontio’s lifeime premium tier so if you do not have it at this point – upgrade. If you do have it, skip to the next step. Step 2: Get your custom font To upload a custom font you need to […]
How to add Google fonts to your store using Fontio
Step 1: Go to Settings, then Apps, then Fontio Log in your store with the store owner’s account, then go to the Settings field in the bottom right. In Settings, visit Apps then click on Fontio Step 2: Select which tags/classes you want to change To set up your first Font select your first tags Step 3: […]